Shopping at Cherriflip

Shopping at cherriflip is easy! Simply click on the 'i want it' button next to each item and it will be added to your cherriflip shopping basket! To view the items in your basket, select the 'view cart' option on the top of each page. From your basket you can change quantities, add, and remove items. Once you are ready to make your purchase, select 'checkout' from the top of any page, or simply continue the purchase process while you are on the shopping basket page.

Purchase Policy

1. Due to hygienic concerns, cherriflip cosmetics are non refundable. We do have samples available. (Please review our sample policy below.)
2. Cherriflip accepts VISA, Mastercard, and AMEX (amex is currently only available for canadian purchases). You may also use Paypal.
3. Orders will be processed once payment has been received.
4. Should you wish to cancel an order, a cancellation fee of $3.00 will apply.

Shipping & Handling

1. Current turnaround time for all orders is 4-6 days. You will be notified by email once your order has been shipped. Turnaround time will increase during sales or promotions.
2. Shipping is calculated in real time using Canada Post. You will see the shipping options and prices available during checkout. You can select your delivery date, and corresponding shipping price. Please note that the cheapest shipping price is regular AIR MAIL and does not include parcel tracking.
3. Cherriflip is not responsible for any custom duties, brokerage fees, taxes, and/or tariffs that may be applied with your local laws.
4. Cherriflip reserves the right to change the shipping method at any time, and will clearly post changes, should they occur.
5. Orders consisting of Samples only will be shipped regular post (untracked).

Sample Policy

Lost Packages

We at Cherriflip love to get packages in the mail and understand how agonizing the wait can be which is why we added the new Express Post Shipping option. With Express Post your parcels will arrive super quick.

Packages will not be considered lost until 20 business days after shipping.

Colour Accuracy

Cherriflip's colour swatches are displayed as accurately as possible. They may vary according to your monitor settings. If you have any questions about our colours, please email customerservice@cherriflip.com.

General Inquiries: customerservice@cherriflip.com

boutique hours are Monday - Saturday 9-5

416-910-4082

Cherriflip proudly accepts:

International/Overseas Orders

Cherriflip is happy to announce we are once again shipping overseas using Canada Post's Real Time shipping calculator. Your shipping rate options will be presented to you during checkout based on your parcel weight and destination. We are thrilled to be able to ship to our overseas friends once again.

We strongly encourage all of our International customers to ship via EXPRESS. Choosing the ground shipping option, though it may be cheaper, can result in your parcel taking MONTHS to reach you. Please be advised that if this method is selected, your parcel may be in transit anywhere from 1-4+ months

25% off shipping over $80cad/usd. Cherriflip is happy to cover 25% of international shipping costs for purchases over $80.00. Your shipping discount will be re-imbursed via your original payment method.

Allergic Reactions

Cherriflip will not be held liable for any allergic reactions or medical conditions from our products. We make our products with fresh quality ingredients, but skin sensitivity varies from person to person and a reaction may occur. Please read our ingredient labels carefully before use. If irritation does occur, please discontinue use immediately and contact your physician. Do not use any scented product on your face.

Privacy Policy

Cherriflip considers the privacy of our customers a high priority. Cherriflip does not sell or share ANY information provided by our customers. The information we request is for ORDERING purposes ONLY. Customers will only be contacted in regards to an order, or in response to product/other inquiries.

Cherriflip does not retain any credit card information. This is to ensure a safe, secure, responsible, shopping environment.

If you receive the cherriflip newsletter or any email specials, it is because you have subscribed. If you would like to unsubscribe, at any time, please email notebook@cherriflip.com, with 'unsubscribe' in the subject heading.